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Homeowner says neighbor’s water is flowing through her meter; council asks Public Works to investigate

5065448 · June 24, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

A Houston homeowner told council she has paid for her neighbor’s water for two years after a suspected builder error left both homes sharing a supply line. Councilmembers urged Public Works to pursue a full field inspection and for the homeowner to seek legal counsel; staff said inspections and billing staff were already engaged.

A Houston homeowner told the City Council on June 24 she has been billed for both her own water and her neighbor’s usage for more than two years and asked the city to investigate what she described as a construction defect.

Jenny Chen described what she said was a shared connection between her new single‑family home and an adjacent unit that was…

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