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New Castle County updates council on $9.6 million Pay-for-Success Family Hope Project and fundraising progress
Summary
County staff reported on a Pay-for-Success project intended to reduce family homelessness; the county says it has raised philanthropic support and is finalizing program agreements and an evaluator contract ahead of planned family enrollments in September.
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New Castle County staff updated the Community Services Committee on June 24 about the Family Hope Project, a Pay-for-Success (outcome-based) program awarded $9.6 million in December 2024 to support family homelessness prevention and household stability.
Michael Bowser, who briefed the committee, said the program will serve 120 families in two cohorts of 60. Participating families will receive an extended stay at the Hope Center of up to 90 days, two years of intensive case management and financial coaching, and two years of direct rental-assistance payments.
Bowser told the committee the county and partners have raised $2.2 million in philanthropic grants to date, and the county was notified of an additional $2.0 million award that had just been approved. He said about $800,000 in pending grant requests remain and that roughly $6.0 million in investments are under negotiation. The overall program budget is about $8.8 million in upfront funds that will be fundraised; New Castle County will receive federal Treasury payments after agreed outcome metrics are met under the Treasury’s Pay-for-Success program.
On program operations, Bowser said the county has held a town hall with Hope Center referral partners, issued an RFP and selected a case-management vendor, received quotes for financial-coaching vendors and is working with the Hope Center’s staff and fiscal team on implementation details. He said two documents will come to the county for approval in the next months: the Treasury-required partnership agreement that outlines funding and service-delivery details, and an independent-evaluator contract (Tech Impact) to be funded with an additional $1.4 million from the U.S. Treasury.
Bowser said the county aims to begin enrolling the first families in September and that staff remain focused on fundraising and finalizing contractual and evaluation arrangements.
