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Utah consumer watchdog warns of surge in text-message toll scams

5058496 · June 24, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Katie Haas, director of the Utah Division of Consumer Protection, urged residents not to respond to texts demanding immediate payment for alleged unpaid tolls and described common red flags and reporting steps.

Katie Haas, director of the Utah Division of Consumer Protection, warned that Utah residents are receiving an increasing number of fraudulent text messages that claim recipients owe unpaid tolls and threaten license suspension if they do not pay.

Haas said the scam texts often create a false sense of urgency and include links that appear to lead to official websites. "They're really common. I think all of us are getting at least one a day, if not more," Haas said. She described messages that repeat and pressure recipients to act quickly: "You need to pay this. You're getting repeated…

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