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Council approves Central Square contract for dispatch CAD; implementation to take 18–24 months
Summary
The council approved a contract with Central Square Technologies to replace aging computer-aided dispatch software. Council and staff said the implementation should take 18–24 months; the overall capital project was approved in the 2023 CIP and includes additional hardware costs not in the software contract.
The Waukesha Common Council on June 17 voted to approve a contract with Central Square Technologies for a computer-aided dispatch (CAD) system to replace the city’s aging dispatch software.
The contract, approved unanimously, covers the CAD portion of a larger public-safety technology program that also will include a records management system to be considered separately. Staff said the CAD implementation is expected to take 18 to 24 months. The project was included in the city’s 2023 capital improvement plan with a $3 million…
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