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Council splits on city property at 650 W. Montrose; votes to move utilities staff into building temporarily

5528289 · June 24, 2025
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Summary

Council debated whether to sell or repurpose the city‑owned property at 650 West Montrose. After discussion, the council voted 3–2 to move utility billing/customer service staff into the renovated building temporarily and to use proceeds from any later sale toward a purpose‑built facility.

Council considered options for a city‑owned building at 650 West Montrose (purchased in 2023 and renovated), where staff identified space constraints at City Hall for utility billing and customer service.

Finance staff and public‑services staff proposed locating utility billing operations and an integrated customer‑service call center across the street to provide immediate relief for telephone and counter service demand. The building was purchased for roughly $785,000 and renovated for about $433,000, a total city investment of approximately $1.2 million, staff reported.

Council debated whether to sell the downtown property to place it on the tax roll or to use it for staff. Several council members noted long‑term value in selling prime downtown property, while others stressed the immediate need for improved customer service and staff workspace. After discussion the council voted 3–2 to direct staff to move utility billing/customer service functions into 650 West Montrose on a temporary basis while staff pursue longer‑term facilities planning; the motion also stated proceeds from any future sale could be used toward a new purpose‑built facility.

Ending: Staff will implement the temporary move, coordinate space adjustments, and return with options and cost estimates for a longer‑term facility solution during the upcoming budget process.