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Lake County E911 Authority updates: radio backhaul, Motorola install delayed pending state backhaul; county explores IT vendor change
Summary
Installation of new Motorola radios is delayed pending completion of a state backhaul; the authority also discussed moving dispatch IT from a third-party vendor to county-managed IT and a potential building construction schedule that may affect dispatch.
Lake County’s planned upgrade to Motorola radios remains on hold as the authority awaits a state backhaul connection, officials said March 7.
Paul, who manages radio and technology coordination for dispatch, told the board the state’s backhaul work is the remaining dependency. Motorola technicians were prepared to begin installation but cannot proceed without that backhaul. Paul said the vendor has kept the county informed about timing and potential rescheduling costs; the current expectation is an April–May installation window once the state completes its work.
Separately, staff told the authority the county is exploring a change in IT service provider for sheriff and dispatch systems. The county currently uses a third-party called Applied Tech; dispatch had been supported by Iron Edge (previously Provelocity). Staff said county-managed IT, if selected, would cost roughly $2,000 per month less than the existing arrangement and that work is underway to ensure CJIS compliance before any switch.
Why it matters: Both the radio backhaul and IT provider decisions affect day‑to‑day dispatch reliability. Board members asked staff to monitor the Motorola schedule closely and to check Motorola payment milestones with county finance so the authority can anticipate contract payments.
The authority also received a preliminary update on an internal building construction plan that could affect dispatch. Officials said the goal is to keep dispatch operations stable during construction; an early estimate suggested construction could begin by the end of the year or early next year.
Members raised shorter-term audio problems on some radios and asked staff to have on‑site IT (Doug) and radio technicians inspect reported issues with mobile and base stations. The board directed staff to follow up with county finance on Motorola payment terms and to coordinate any vendor move with CJIS training and certification.
Ending: Staff will continue to track the state backhaul schedule, coordinate with Motorola on installation timing and work with finance to confirm payment milestones and budget implications.
