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Resident urges city action after sinkhole and damaged sidewalks near McDuffie and Welch

5398967 · July 15, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

A resident described an ongoing underground leak she says has created a 16–18 inch deep sinkhole and damaged sidewalks, and asked the council to coordinate repairs with CenterPoint and city departments.

A Houston resident asked the City Council to intervene after an underground leak near the intersection of McDuffie and Welch created a sinkhole and damaged sidewalks that present hazards to seniors, people with strollers and wheelchair users.

Carrie McCall described calling 3-1-1 repeatedly over two and a half years, and said CenterPoint labeled the area a hazard but said it could not make repairs because the problem is on the city side of the property line. McCall told the council the sinkhole is “16 to 18 inches deep” and that sidewalks in the area have “2 to 3 inch gaps” and “3 to 6 inch drops,” impeding wheelchairs and strollers.

Public Works staff were noted in the transcript as having contacted McCall earlier in the month and committing to a fix; the mayor suggested she meet with Public Works representative Mr. Sandoval for updates. The transcript shows an offer from the council for a daily report from Public Works, and McCall was advised to meet with Mr. Sandoval for follow-up.

No formal vote or scheduled repair deadline was recorded in the transcript; speakers recorded requests for city coordination with CenterPoint and a commitment from Public Works to follow up.