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Enforcement staff training slows closure rates temporarily; CE audits continue and citation cycle time shortened
Summary
The board’s enforcement manager reported July 11 that new enforcement hires are training and temporarily slowed case closures; continuing-education audits in the quarter had a 69% pass rate and the board’s average days to close citations dropped substantially due to CE‑audit‑driven citations processing faster than full investigations.
Brad Garding, enforcement manager, briefed the board on July 11 about staffing changes, enforcement statistics, CE audits and probation monitoring.
Staffing and training: The enforcement team filled a staff-analyst vacancy with a new hire (Raven Schonde) and is training additional analysts in investigative processes and CE-audit procedures. Garding said training temporarily reduced closure rates and increased cycle times for some enforcement work as senior staff assisted with onboarding.
CE audits and citations: The unit completed 32 continuing-education audits in the most recent quarter; 22 passed and 10 failed (about a 69% pass rate for that quarter). Garding noted the CE audit process can generate citations when an audit failure is found and that those citations proceed more rapidly than typical complaint investigations — which explains a significant drop in the board’s reported average days-to-close for citations (a decline from 219 days in the prior reporting period to 33 days in the most recent reporting period). The enforcement program plans to target unlicensed-practice investigations in the coming year.
Probation and monitoring: The enforcement report showed eight licensees on probation being monitored and no tolling cases; enforcement staff will continue monitoring and supervising probationers according to conditions of probation.
Ending: Garding said numbers should improve as new staff gain experience. Board members thanked staff for the update and encouraged continued focus on CE compliance and unlicensed practice.
