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Council votes to adjust $880 June water bill to prior‑12‑month average after resident dispute
Summary
After a resident reported an $880 June water bill and documentation showing prior usage well below that amount, the Newcastle council voted to adjust the account to the prior 12‑month average and directed the resident to monitor usage.
A Newcastle resident reported to the council on July 14 that their June water bill spiked to about $880 despite typical monthly bills of roughly $150–$170, and asked the council to review the charge.
The resident said Cox crews had been working in the neighborhood and suspected construction near utilities, but city staff said crews in the easement would not normally affect the private service line behind the meter. The resident provided…
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