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Lake County officials identify GIS and address-data gaps as officer-safety and dispatch priorities
Summary
At a Lake County 9-1-1 Authority meeting, officials said inaccurate GIS/address data, limited CJIS access and aging radio infrastructure are creating operational and officer-safety risks and asked staff to list top priorities and request board assistance.
Lake County officials discussed persistent address- and GIS-related errors, CJIS access issues and aging radio infrastructure that they say are causing operational confusion and potential safety risks for first responders.
The discussion at the Lake County 9-1-1 Authority meeting centered on repeated instances where callers and automatic pings produced incorrect addresses, staff difficulties changing incident-type fields in the records system, and a newly hired GIS staffer who is still onboarding. Authority members said the problems can delay or complicate responses and requested the board form a task force or otherwise prioritize fixes.
Of…
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