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Cerritos homeowners press city over tree-root damage to driveways and sidewalks, ask for coordinated repairs

5362566 · July 11, 2025
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Summary

Residents from Kensington Circle and other neighborhoods told the council their private driveways and sidewalks have been repeatedly damaged by tree roots. They say they followed the city's claims process but have faced delays and uneven repairs; residents asked the city to address sidewalk roots first to prevent recurring private damage.

Several Cerritos residents addressed the City Council on July 10 to report long-standing damage to private driveways, block walls and sidewalks caused by tree roots and said the city’s responses have been inconsistent and slow.

Stephanie Wu, a Cerritos resident and high-school student, described widespread cracking and lifting of private driveways and adjacent public sidewalks that she said present safety hazards and legal liability. "The costs have been staggering," she said, noting that residents had submitted photos and repair estimates and followed the city’s claim process but were being told to "just live with it." She said city inspections confirmed root-related sidewalk damage in some locations but that private-property claims remained unresolved.

A group of Kensington Circle residents — including Fernando Sandoval, Sona Bach and Fox Louie — said their street has chronic root damage that has required multiple sidewalk replacements over the last decade. They said sidewalk repairs sometimes left roots in place, producing repeated future damage and higher cumulative costs. Sandoval described efforts to document roots and to seek an on-site meeting and said he was told by engineering staff to "live with it." Sandoval told the council he is a long-term resident and that repeated requests for a site meeting had not been scheduled.

The residents said they followed the city’s claim protocols, hired contractors to expose roots for documentation and filed claims with supporting photos and estimates. They asked the city to prioritize removing or addressing roots in the public right-of-way before approving private property repairs, arguing that sidewalk root removal first would avoid repeated costs.

Speakers named the city’s claims processor and risk-management vendor (Carl Warren and company) and asked that staff provide clearer, timely communications about claim status and next steps. One resident asked for an on-site staff meeting so that all affected neighbors could be briefed together.

City staff did not take formal action during the meeting but the repeated public comments prompted council and staff to note the need for follow-up. Residents said they want stronger guidance about the sequencing of sidewalk remediation and private repairs; they emphasized safety concerns, ADA considerations for sidewalks and a desire for a single point of staff contact who would coordinate claims, engineering and code-enforcement review.

No formal motions were made; residents asked staff to arrange an on-site meeting and provide updates on claims status.