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Santa Cruz supervisors approve "Streamline Santa Cruz County" permit‑center overhaul and public dashboard
Summary
After a yearlong assessment, the Board of Supervisors approved a 14‑project work plan to speed building permits, launched public performance dashboards and mandated monthly progress reports, directing staff to report back with progress in October.
The Santa Cruz County Board of Supervisors on June 24 approved a county plan to overhaul building‑permit operations and publicize performance metrics, aiming to shorten review cycles and reduce repeated reviews for applicants.
County officials said the multi‑year initiative, branded “Streamline Santa Cruz County,” bundles 14 interdependent projects overseen by Community Development & Infrastructure and the County CEO’s office. The board voted unanimously to accept a Baker Tilly organizational assessment, approve the work plan and require staff to return with a progress report in October.
The county launched a public permit dashboard and customer surveys as early, measurable steps. "We have implemented walk‑in hours Monday through Thursday from 8 to…
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