Metro outlines training and station fixes aimed at improving transit access for riders with disabilities
Metro told the Transportation Commission it is running refresher training for operators, testing station changes and planning outreach events after riders and disability advocates raised problems with bridge plates, visual contrasts and boarding procedures on BRT lines.
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Metro officials updated the Madison Transportation Commission on July 9 about steps they are taking to improve transit access for riders with disabilities, including refresher operator training, on-street “safety blitzes,” station retrofits and public outreach this summer.
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