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Dallas Park Board rescinds PayTrack contract authorization after new information
Summary
The Dallas Park and Recreation Board voted to reconsider and rescind authorization for a three-year PayTrack payment-services agreement after staff disclosed previously withheld information and recommended cancelling the current procurement and reissuing a request for proposals.
The Dallas Park and Recreation Board on June 18 voted to reconsider and then rescind authorization for a three‑year service agreement with PayTrack, the vendor proposed to deliver a citywide payment-card and terminal solution for Parks and Recreation.
Board members moved first to reconsider agenda item No. 5 and then, after staff disclosed new information, voted to deny the item and cancel the current procurement so staff can reissue a competitive process. Director (name not specified) told the board the department had “received information that was not disclosed to the board,” and recommended staying with the existing contractor in the short term while staff reopens the solicitation.
Why it matters: the item would have authorized a multi‑year contract to provide EMV‑compliant card payments across parks facilities and recreation centers. Board members said the department and the governing board needed full disclosure before approving a multi‑year vendor engagement.
Director (name not specified), speaking to the board before the rescission vote, said the new information “was not disclosed to the board, so that you all can make an informed decision,” and asked the board to rescind the item to allow staff to resolve the internal issues and pursue a new RFP. “We need to look at our checks and balances and our processes,” the director said.
Board member Morgan moved to deny agenda item No. 5 and cancel the procurement; the motion carried after roll call. Board members thanked a staff member identified as Connor and a community consultant, Paul O’Connor, for work on related checks and balances; several members urged a full internal review of procurement procedures.
The board directed staff to keep existing payment services in place during the interim and to return with a new solicitation and any investigative findings. The board also recorded a formal motion to reconsider the prior action before taking the rescission vote.
Board members said the outcome balanced the need for uninterrupted payment service with oversight and transparency about competitive procurement. Staff said the city will cancel the current procurement record and begin a new solicitation; an internal review of how the omitted information reached the board was underway.
