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EMS report: offload times drop, nurse‑navigator pilot limited so far; RFP work constrained by state timelines

5066461 · June 24, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

County EMS reported improved ambulance patient offload times and described a nurse navigator pilot with limited early use; staff outlined an EMS system assessment and a planned request for proposals but warned state approvals and missing statewide regulations could slow procurement.

Santa Clara County's Emergency Medical Services division updated the Health and Hospital Committee on several fronts: measured reductions in ambulance patient offload delays, early usage of a nurse navigator pilot, a PCR‑to‑EPIC data integration timeline, and progress toward an EMS system assessment and billing services request for proposals (RFP).

"A lot of compounding factors play a role but certainly Santa Clara Valley Healthcare's engagement and Regional Medical Center have played a significant role in supporting that reduction," EMS Director Nick Clay told…

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