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City rolls out Permit Midland portal; officials say permitting and inspection times are improving
Summary
The City of Midland launched Permit Midland, an online permitting and inspection portal, and staff reported faster review and issue times for building permits as the portal and related process changes take effect.
Midland Development Services has launched Permit Midland, a customer-facing online portal for building and trade permit submissions, payments and inspection scheduling, and city staff presented performance metrics showing faster review and issue times.
Elizabeth Triggs, planning and development officer, and James Rawls, the city’s process improvement manager, described the portal and recent improvements in permitting and inspections. Triggs said the new portal complements other process changes and dashboards and that the portal ‘‘allows for…
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