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DWP, Sanitation outline billing pause for destroyed properties; meters to be cleaned before readings resume
Summary
DWP said it has removed destroyed Palisades accounts from billing and will not bill for water use after the January fires until meters are safely read and environmental cleanup of meter boxes is complete; electric billing will resume with payment-plan options and sanitation revenue may be partially covered by insurance.
Los Angeles Department of Water and Power and the Bureau of Sanitation told the committee they have paused billing for properties destroyed in the January wildfires and detailed the steps to resume safe meter reading and billing.
LADWP Chief Customer Officer Joe Romalo said the utility identified roughly 8,474 affected customer accounts and about 9,300 meters associated with destroyed or damaged properties. The department removed fully destroyed properties from billing and will not send bills for water consumption after the last pre‑fire meter read. DWP said it will not charge for water use…
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