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Your Health Idaho reports record open‑enrollment numbers, high customer satisfaction and stable finances
Summary
Your Health Idaho reported a record 139,000 plan selections during open enrollment 2025, a Net Promoter Score of 73, and financial reserves the executive director described as sufficient to cover six to nine months of operating costs, the exchange’s executive director told the Senate Commerce committee.
Patrick Kelly, executive director of Your Health Idaho, presented the exchange’s annual update to the Senate Commerce and Human Resources Committee, reporting record open‑enrollment results, high customer satisfaction and an intended shift in the exchange’s assessment model.
Kelly said Your Health Idaho recorded more than 139,000 plan selections in open enrollment 2025 and an average enrollment of about 120,000 Idahoans. He said 91% of enrollees receive a tax credit to lower premiums and that since the exchange’s creation it has delivered $44,000,000 in savings to Idahoans compared with an unnamed alternative. The exchange reported a…
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