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New Tangipahoa 911 director outlines training pipeline, tech upgrades and translation tests
Summary
Kevin Spancel, the new director of Tangipahoa Parish 9-1-1, told the council he plans to build a local dispatcher training pipeline with Northshore Technical College, trial next-generation tools including Smart911/text-to-911 and language-translation technology, and invited council members to visit the center.
Kevin Spancel, introduced June 9 as the new Tangipahoa Parish 9-1-1 director, told the parish council he plans to expand dispatcher training and deploy modern call-taking tools to improve public-safety communications.
Spancel, introduced by Sherry Oliver, clerk and CPA for the Tangipahoa 9-1-1 district, said he has 17 years’ experience in emergency services and plans to establish a dispatch training presence at Northshore Technical College so local students can enter the profession. “I want us to be the training center for the…
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