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Alamance commissioners approve interlocal agreement with Burlington for shared 9-1-1 CAD system
Summary
The board unanimously approved an interlocal agreement with the City of Burlington to implement a shared Hexagon 9-1-1 computer-aided dispatch system, aiming to replace the county's two-decade-old CAD and improve interoperability. Burlington has secured federal aid and the project timeline is about 24–30 months.
The Alamance County Board of Commissioners unanimously approved an interlocal agreement with the City of Burlington to implement a shared Hexagon 9-1-1 computer-aided dispatch (CAD) system.
Alex Walker, who presented the plan, told commissioners the county’s current CAD is about 20 years old and nearing the vendor’s end-of-life for support. Walker said the joint system replaces the separate dispatch platforms used by the county and Burlington and was chosen after a needs assessment and…
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