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HEART reports May activity: 21 enrollments, 0 encampments; county plans text reporting and continues business outreach
Summary
The county HEART (homelessness assistance and response team) reported 146 referrals and 21 enrollments in May, described by-name list counts and exit outcomes, and outlined plans for a text reporting option and ongoing business outreach including a resolved School of Rock safety concern.
Dante Young, HEART navigator, presented the HEART program’s May 2025 monthly report to the initiative on June 12.
Young said HEART received 146 referrals in May and enrolled 21 new clients; the team exited 25 clients that month and reported 8% of exits to permanent supportive housing. He said the program logged 19 business engagements and issued 19 trespass letters in May. Young also reported that HEART currently shows zero encampments in the county.
A later chart in the presentation listed 148 referrals for May; the differing slide figures were included in the presentation materials and noted during the meeting. Young said five panhandling incidents involved people from Douglas County, three involved people from outside the county and five referrals were for people who were not experiencing homelessness.
HEART provided a by-name list breakdown cited in Young’s slides: a total of 58 people on the list; five adults sleeping outside (no families or veterans in that category); 19 adults and two families (six people) unsheltered in vehicles; nine people in motels (including one family of four); and 11 people in transitional housing. HEART staff also described client stories, including an elderly man who secured benefits and moved into assisted living through coordinated partner efforts.
The initiative discussed a business-specific safety concern raised at a School of Rock location in Highlands Ranch. Commander Adam Mormon and sheriff's office staff said they increased patrols and engaged HEART navigators and the property owner; they reported no calls for service at that location since the last meeting. Staff noted a coordination challenge because the property is managed by a property manager and owned by Safeway Corporation, and they said securing a formal no-trespass letter is in process.
On technology and reporting, Sean Didera from county IT said the department gathered technical requirements and is evaluating vendors. IT said it has exhausted county internal options and is seeking turnkey cloud solutions that support mobile field use. Didera said IT expects to present several options and a recommendation at the next homeless-initiative meeting; he would not commit to an exact launch date but said the team is prioritizing fast deployment and will return with timelines after vendor evaluation.
Ending: HEART and IT will continue vendor evaluation for a text-reporting option; HEART will continue business outreach and patrol coordination with the sheriff’s office to address localized safety and trespass concerns.
