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ESS reports improved substitute‑fill rates; district moves from 76% to 97% overall fill in multi‑year span
Summary
ESS, the district’s substitute‑staffing partner, told the board an overall substitute fill rate improved from about 76 percent in an earlier reporting period to 97 percent in the most recent year, driven by recruitment, building‑based substitutes and daily coordination.
ESS (substitute staffing partner) presented year‑over‑year data showing improved substitute coverage across the district and described steps used to increase fill rates.
ESS account managers Natalie Williams (senior regional manager) and Jerry Stark (account manager) reported three multi‑period snapshots. For the earliest period shown (July through May of an earlier year), the vendor reported 7,715 filled absences and 2,441 unfilled absences, for a fill rate the presenter summarized as roughly 76 percent. In the following year (ending May 2024) ESS reported 8,609 absences with 809…
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