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County unveils multilingual PROS survey and mailer to inform parks, recreation and open‑space reorganization
Summary
Lake County staff presented a draft mailer and bilingual survey to gather resident input for a reorganization of parks, recreation and open‑space (PROS) services. The county plans household mail distribution, QR codes, Spanish translation and focus groups to reach a target of roughly 250 responses.
County communications and parks staff on June 5 presented a proposed county‑wide mailer and bilingual survey designed to collect community input for a reorganization of parks, recreation and open‑space (PROS) services.
Communications Manager Sammy Shiner and PROS staff described the survey’s structure: Likert‑style familiarity ratings, a multi‑select inventory of parks and amenities, follow‑up questions for nonparticipants, priorities ranking, and an open‑ended comment box. Incentives such as program credits and small prizes were proposed to encourage participation. The survey will be available in English and Spanish.
Staff said the county aims to send a mass‑mailer to every household using the postal drop that reaches approximately 4,500 households in a population of about 7,000 people. They set an initial participation target of about 250 responses (approximately 11% of population, accounting for household responses) to reach statistical significance for household‑level analysis. The mailer will include a QR code and a short link; the county also plans to post the survey via the newsletter and local newspaper with separate QR codes to compare response channels.
In addition to the mailer, staff will organize focus groups and direct outreach with partner organizations and towns to increase representation. Staff said county translator resources are available for Spanish translations and that materials will undergo proofreading and finalization before mailing. Commissioners asked about distribution, goals and translation procedures; staff asked commissioners for feedback on the draft prior to mailing.
The presentation also referenced the PROS reorganization, including planned program reviews, workforce and service priorities, and potential department‑wide uses for forthcoming grant funds such as the GOCO application. Staff planned mail drop and translation work in the following week and asked commissioners for final comments before distribution.
