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Audit: SAPD and MetroHealth report CRT metrics accurately but do not consistently follow procedures; committee accepts corrective plan
Summary
An audit accepted June 10, 2025 found SAPD and MetroHealth accurately report Crisis Response Team metrics but do not consistently execute program policies: training gaps, incomplete danger assessments (DALE forms), monitoring lapses, and improper access to case files were identified; both agencies agreed to corrective actions due October 2025.
The Audit Committee accepted Office of the City Auditor report AU 24-019 on June 10, 2025, concluding that the San Antonio Police Department and MetroHealth accurately report Crisis Response Team (CRT) metrics but that CRT operations were not consistently executed according to program policies. Michael Gutierrez, audit manager, told the committee CRT handles cases such as domestic-violence misdemeanors involving intimate partners or a parent and adult child living in the same residence, and auditors verified that metrics reported by both SAPD and MetroHealth were accurate.
Gutierrez said auditors found several operational weaknesses. Training records showed not all CRT members had completed required…
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