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Audit finds billing gaps in SAFD EMS contract; Audit Committee accepts corrective-action plan
Summary
The Audit Committee accepted an Office of the City Auditor report (AU 24-014) on June 10, 2025 that found billing inaccuracies and control gaps in the San Antonio Fire Department's EMS billing contract, and the department agreed to corrective actions due in October 2025.
The Audit Committee on June 10, 2025 accepted the Office of the City Auditor’s report AU 24-014 examining the San Antonio Fire Department’s EMS billing contract. Abigail Estevas, the audit manager for the project, told the committee that auditors “determined that fire did have adequate procedures to verify the accuracy of both the collections rate and the amount that was paid to the contractor BMP,” but identified specific billing and control weaknesses after analyzing six months of data.
Estevas said auditors found five types of billing inaccuracies: the approved medication…
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