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Evansville board approves Tyler payment services to accept in‑office credit card payments
Summary
The City of Evansville Board of Public Works approved a contract request from City Computer Services to add Tyler payment services, allowing integrated in‑office credit card processing for the APC and Building Commissioner offices. The board approved one‑time equipment and annual maintenance costs; convenience fees to users will continue to apply.
The City of Evansville Board of Public Works on June 12 approved a contract request from City Computer Services to add Tyler payment services, enabling in‑office credit card processing that integrates with the city's Tyler EERP cashiering module.
City staff said the service will allow applicants to pay building permits and APC fees by credit card directly in the offices rather than using separate vendor portals. "This lets it integrate with Tyler and so we can use what we call our cashiering module," a City of Evansville Computer Services staff member said during the meeting.
The board heard that the purchase includes five credit‑card scanner/printer devices at a one‑time cost of $2,645. The APC office will pay for two devices and the Building Commissioner will pay for three; Tyler will assess an annual maintenance fee of $900 to support the hardware, to be paid by the APC and Building Commissioner offices. City staff said third‑party vendors still charge a convenience fee to the person paying the permit ("the permit fee plus $3 or $5," the staff described).
Board discussion noted that the State Board of Accounts has now approved the integration, removing a prior procedural barrier. Board member Lutz called the change "fantastic," saying he had sought such an integration years earlier. City staff also told the board the system could later be expanded if other departments consolidate on Tyler's payment services.
The board approved the item by voice vote. Board members asked staff to report back after the system is up and running so the board can review usage and any migration of other departments to the same vendor.
Details: one‑time equipment $2,645 (five devices); annual maintenance $900; convenience fees to users paid to vendor. Funding sources and contract number were not specified in the meeting record.
The board also discussed a separate, larger Tyler product for enterprise permitting and licensing that would allow online permitting, licensing and payments; funding for that proposal was described as under review and not yet before the board for approval.
