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Board approves new phone system after staff warns Mitel platform is at end‑of‑life
Summary
District IT staff told the board the district’s Mitel phone system has reached end‑of‑sale and support limits and the vendor entered Chapter 11; staff recommended moving to Cisco Webex calling under a five‑year agreement. Board approved procurement after questions about funding source and recurring licensing costs.
Oldham County Schools on Monday approved a five‑year contract to replace the district’s Mitel phone system after staff said the current platform is out of sale, has limited vendor support and the vendor is in bankruptcy proceedings.
Trey (last name not specified), the district’s IT lead, told the board that Mitel marked the product end‑of‑sale in 2024 and had signaled limited return‑merchandise authorization and software patches. In March the company filed a voluntary Chapter 11, he said, leaving the district with degraded support options.
“It's highly recommended to run a phone system that’s under…
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