Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Taylor rolls out permit-clinic, staff and software changes as permit audit wraps up
Summary
City staff described steps to overhaul permitting after a city-commissioned permit audit. The development services interim director and staff outlined staffing changes, a regional permitting software upgrade, permit clinics, and an impending public report with recommendations.
City staff told the Taylor City Council on June 12 they are implementing near-term changes to improve permitting and inspection services after an internal permit audit and public feedback.
The city's interim director of development services, supported by HDR and internal staff, said the audit and public engagement process is near completion and that staff have already begun implementing customer-service changes. "We really did listen," Interim Director Carly Pearson said, announcing weekly permit clinics and an improved open permit-counter layout at city hall.
Why it matters: Developers,…
Already have an account? Log in
Subscribe to keep reading
Unlock the rest of this article — and every article on Citizen Portal.
- Unlimited articles
- AI-powered breakdowns of topics, speakers, decisions, and budgets
- Instant alerts when your location has a new meeting
- Follow topics and more locations
- 1,000 AI Insights / month, plus AI Chat
