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Plainview to replace residential and commercial meters with AMI smart meters; installations set for daytime hours
Summary
City staff and contractors Ameresco and Pedal Valve Incorporated told the council the city will begin replacing existing water meters with advanced metering infrastructure (AMI). Installers will work weekdays 7 a.m.–7 p.m., may flush accessible outdoor faucets and will leave door hangers with post-installation instructions.
The City of Plainview plans to replace existing residential and commercial water meters with advanced metering infrastructure (AMI) meters as part of a systemwide update, city staff and project contractors reported during meeting materials presented to council.
City materials in the transcript say contractor work began in January 2024 and that Ameresco and Pedal Valve Incorporated will perform the installations with city coordination. Installers will identify themselves with company logos on uniforms and vehicles, will generally work Monday through Friday between 7 a.m. and 7 p.m. and may work some Saturdays if needed. Before replacing a meter, contractors will knock and, if the resident answers, explain the process and ask that water not be used for approximately 30 minutes during the installation. Contractors will not enter homes.
If no one answers, installers will attempt to determine whether water is currently in use; if so, they will move to another home and return later. The installation process described in meeting materials includes turning off the water to the home, excavating and removing the old meter box and meter, and installing the new AMI meter. Where an outdoor faucet on the front or side of the residence is accessible, crews will flush the household water lines after installation. If lines were flushed, contractors will leave a door hanger indicating flushing occurred; if not, the hanger will note lines were not flushed and provide instructions for residents to flush their lines (for example, run a bathtub on cold water or an outdoor faucet for about one minute). The materials advise residents not to use hot water while flushing to reduce the risk of air or sediment entering hot water heaters.
Contractors may be unable to complete an installation because of locked gates, inaccessible meter locations, loose dogs or similar hazards; in those cases they will leave a door hanger explaining the reason and how to reschedule. The city provided a contact phone number ((806) 296-1100), an email (watermeterproject@plainviewtx.org) and the project web entry at plainviewtx.org under "Plainview is Waterwise" for more information.
No formal council action on the meter project was recorded in the transcript excerpt; the material was presented as project information and resident guidance.
