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Residents urge clarity after Crozer closure; city points to TogetherforChester.org and urges records requests
Summary
Residents told council they have lost primary care after the Crozer hospital system closed. City staff said the health page and TogetherforChester.org will link resources and encouraged residents to request medical records promptly.
Several residents used public comment May 28 to report difficulty accessing primary care and medical records after the closure of Crozer Hospital services in the area. A resident told the council she went to her former doctor's office and received no notice about where to go for care and that some local urgent-care locations were not accepting her insurance.
The mayor and city staff encouraged residents to consult TogetherforChester.org, a county-hosted resource page the city is linking from its health page, and to request their medical records from Crozer as soon as possible. "We're building out the health page, so one of the things that Commissioner Motley presented ... was the Together for Chester webpage," Justin Tibbles said, noting the city will add links and other resources to the municipal website.
A resident said she had requested records but had not yet received them. City officials and a local practitioner present at the meeting advised residents that being on record as having requested records helps; they warned that delays have occurred and urged residents to make requests promptly so transfer processes can begin.
City staff said they will post download links and guidance materials for the Chester City Connect app and will add resources and links to the city’s health page to help residents find new providers and services following Crozer’s scaling back or closure of some services.
