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District reports rising device repair costs, low collections from broken or lost Chromebooks
Summary
District technology staff told the board they spent $220,991 on device repairs and replacements this year while collecting roughly $135,165 in protection fees; outstanding family billings total about $29,308.
District staff reported that the 1:1 device program generated $141,350 in device protection fees this year, of which $6,185.25 was a processing fee, leaving net collections of $135,164.75.
Repair and replacement costs: Because the educational service district that had previously handled repairs discontinued the service, the district contracted repairs from a vendor (iTurity). Staff reported $200,191 in parts and repair fees for the year, plus $20,800 to replace 52 lost devices, for a total outlay of $220,991.
Unpaid family billings and net loss: Families without protection plans were billed a total of…
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