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City outlines ‘on demand’ CivicRec reservations rollout, reports growing online use
Summary
Recreation Supervisor Karen Lee demonstrated the city’s improved on-demand reservation system (CivicRec), saying the online platform now handles reservations for park shelters and several indoor facilities and that 22% of recent reservations were made online.
Recreation Supervisor Karen Lee demonstrated the city’s improved on-demand reservations system during the City Council meeting, describing an online, mobile-accessible CivicRec workflow the department rolled out to simplify facility and picnic-shelter bookings.
Lee said the system now provides 24/7 access to reservations and integrates a “ready-to-serve” vendor list of preapproved vendors who have current business licenses and insurance on file. “On demand is a 24/7 access,” Lee told the council as she walked members through the CivicRec booking flow.
Staff repor…
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