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Board approves two mobile parking app contracts and sets stage for 35¢ convenience fee; vote contingent on protest resolution
Summary
The SFMTA board approved contracts with Arcadis (Hotspot) and ParkMobile for mobile parking payments and signaled an imminent change to pass a 35¢ per‑transaction convenience fee to app users; approval was conditioned on final resolution of a vendor protest and staff said PayByPhone will be extended if needed to ensure no service gap.
The San Francisco Municipal Transportation Agency Board on Tuesday approved two four‑year contracts (with up to two one‑year extensions) to permit multiple mobile parking payment vendors to operate in the city, and the board signaled it will adopt a 35¢ per‑transaction convenience fee that will be passed to customers.
Rob Malone, senior parking operations manager, said the agency received eight responsive proposals and recommended awarding contracts to Arcadis US Inc. (Hotspot) and ParkMobile LLC to establish a two‑vendor environment. The contracts…
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