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Ambulance offload times improving but long-term fix requires systemwide throughput changes, DC Health says
Summary
DC Health and DC Fire & EMS told the Committee that ambulance offload times (APOT) have improved from over two hours (ninetieth percentile) in January 2023 to about 67 minutes in January 2025, but improvements require systemwide coordination including inpatient throughput and discharge capacity.
The committee pressed DC Health and health-system leadership on efforts to reduce ambulance offload wait times at hospital emergency departments, a concern raised by the firefighters union and community members.
Performance metrics and progress: Senior deputy Sam Hurley explained the city standardized metrics for offload time and set a goal of 30 minutes by October 2026. "In January of 2023 we were over 2 hours as the APOT time for the ninetieth percentile... Now we are down as of January of…
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