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Wake County describes Maximo work‑order process, priorities and planned real‑time feedback
Summary
Maintenance staff outlined how the district uses the Maximo asset and work‑order system to manage 57,000 assets and thousands of preventive and corrective work orders, described a 1–5 priority scale and said the district is developing real‑time feedback and customer surveys.
Wake County Schools maintenance leadership presented the district’s facilities work‑order life cycle, its asset inventory and reporting practices to the board on June 18, describing the Maximo computerized maintenance management system the district has used since 2002.
Senior Director of Maintenance Operations Nate Slavic told the board that Maximo tracks more than 57,000 assets across more than 200 facilities and that the system processes preventive, routine and corrective maintenance items in order to provide historical records, support preventive work and prioritize emergency responses. Slavic said the system helps route requests, coordinate scheduling and record technician time, materials used and actions taken.
Staff described three work‑order types: preventive maintenance (scheduled tasks such as filter changes), routine maintenance (recurring but not time‑critical tasks) and corrective maintenance (repairs…
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