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Bay County approves Smart Communications for jail phone and video visitation services
Summary
Bay County Committee of the Whole on June 3 approved awarding RFP 2025-01 for jail inmate phone and video visitation services to Smart Communications, replacing the previous provider. County staff said the new contract will provide larger commissions to the county and comes after a Federal Communications Commission cap on per-minute charges.
The Bay County Committee of the Whole approved awarding request for proposal 2025-01 for jail inmate phone and video visitation services to Smart Communications during its meeting on June 3, 2025.
County staff explained the new contract replaces the county’s prior provider, Securus, and will change the commission structure. “Our current provider, Securus, we only get the 30% commission rating, whereas Smart Communications now we’re gonna get that annual $75,000, paid monthly at the $62.50, rate for that for our…
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