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San Francisco EMS reports modest gains in offload times, high cardiac-arrest survival and expansion of data systems
Summary
San Francisco EMS told the Health Commission it has rolled out new data and permitting software, reported year‑over‑year improvements in ambulance patient offload times, and described programs including paramedic‑initiated buprenorphine and PulsePoint outreach.
San Francisco EMS Agency Director Andrew Holcomb and Medical Director Dr. Amelia Bridal told the Health Commission on May 20 that the agency is rolling several data and operations initiatives aimed at improving ambulance availability and patient outcomes.
Holcomb said the agency launched a citywide move to ImageTrend for credentialing, permitting and enforcement workflows and that the initial start‑up was funded by a CareStar grant. "We're moving it all over into ImageTrend," he said, describing the platform as a single hub for EMT/paramedic applications, ambulance permitting, complaint tracking and fiscal activities.
The presentation highlighted incremental year‑over‑year improvement in ambulance patient offload times (APOT). Holcomb cited the 90th‑percentile APOT…
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