Trainer tells Worcester County staff how to handle ‘auditors’ who film in public buildings

A presenter at a Worcester County staff training warned employees that individuals who record inside government facilities—often called “auditors”—seek to provoke interactions they can later publish and monetize, and offered tactics for minimizing problems.

The presenter, identified in the session as the trainer, said auditors typically film public-facing staff from public areas or wait for a law-enforcement response that can be used in video “voice over” to portray employees negatively. “I’m a citizen journalist,” the presenter said, describing motives that range from documenting government activity to generating online revenue. He advised staff to follow building rules, direct auditors to appropriate public counters, and avoid prolonged confrontations.

Why it matters: recordings can be amplified online, the presenter said, and may lead to complaints, litigation or settlements if an interaction escalates. He also cautioned staff that the…