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City says it is procuring software to track preventative maintenance and public reporting; 22 bids under review
Summary
Officials said the city is pursuing a software platform to combine preventative maintenance schedules with 3-1-1/work-order reporting. IAM received 22 proposals, expects interviews in July and aims to sign contracts in August with a September start; funding for the software is included in the proposed FY26 budget.
Officials and department directors updated the joint committee on June 10 about plans to procure software to manage preventative maintenance for school buildings and to provide public-facing reporting.
Director Richard Raich said the city received 22 proposals in response to a request for proposals and is reviewing submissions to narrow them to a short list for interviews. "The software program is envisioned to consume . . . that dashboard and database that had been shared with this committee last year," Raich said, adding the platform will generate automated work orders, integrate with the city's 3-1-1 system and allow preventative-schedule tracking.
Raich said the IAM budget for fiscal 2026 includes funding for the software and technical services for integration. The planned timeline discussed in the meeting: narrow proposals, conduct interviews in July, execute contracts in August, and begin implementation in September. He cautioned that selection and integration will take time and require coordination across DPW, IAM, 3-1-1/constituent services and school staff.
Councilors and school committee members urged transparency and public access to project lists and summer maintenance reports; several suggested publishing a simple online pipeline or dashboard while the integrated platform is implemented. Administration staff and DPW said they would explore interim public reporting and continue to pursue the software implementation.
The committee asked to revisit status in about a year and to explore ways to publicize summer maintenance work and the capital pipeline earlier in the school year.
