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Public‑works commissioner defends NB Connect rollout, highlights staffing gaps and streetlight pilot
Summary
Commissioner Jamie Pont told the council the Department of Public Infrastructure is moving from SeeClickFix to NB Connect to automate work orders and routing, and said longstanding vacancies and trade shortages (CDL drivers, electricians, supervising civil engineer) are constraining operations.
Commissioner of Public Infrastructure Jamie Pont told the council the department has moved to an NB Connect platform to handle resident service requests, expects to retire SeeClickFix “in the very near future,” and is tracking monthly sign‑ups. Pont described the new platform as more automated and better at routing work orders to the correct crews.
Pont and councilors also discussed long‑running vacancies across DPI and Highway — notably CDL truck drivers and specialized trades such as electricians and a supervising civil engineer — that the department says hinder routine maintenance and response capacity. The commissioner cited CDL vacancies and other trade gaps as among the largest operational constraints.
Why it matters: DPI handles parks, cemeteries, potholes, signals, streetlighting and right‑of‑way oversight. Commissioners and…
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