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New General Services department cites $295M deferred maintenance, $11M in FY26 for facilities

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Summary

Director of General Services reported an updated facilities-maintenance approach, a $295 million deferred-maintenance estimate (based on a 2019 assessment escalated for inflation), and a FY26 generalized capital-maintenance allocation of $11 million for the department.

Gail Johnson, director of Richmond’s newly formed Department of General Services (DGS), briefed council on facility condition, deferred maintenance and a generalized capital-maintenance program intended to give the city more flexibility to address building needs and emergencies.

Johnson said DGS maintains roughly 74 facilities and currently accomplishes about 30% of facility work with in-house skilled staff; the department plans to add a facility-maintenance group in FY26 to standardize maintenance across city-owned properties. A 2019 facility-condition assessment covering 70 general-services buildings and six DPU buildings estimated about $295 million in deferred maintenance when escalated to current costs; Johnson said the city is updating…

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