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Library IT reports roughly 71,000 public PC sessions and tens of thousands of blocked malicious emails in Q1

3409827 · May 19, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Dee Green, manager of business systems and messaging, told the board the library's IT team standardized user environments, processed about 1,319 help-desk tickets in Q1 and blocked roughly 47,000 malicious emails/spam before they reached users.

At the May 2025 Indianapolis Marion County Board of Trustees meeting, Dee Green, manager of business systems and messaging, described the Indianapolis Public Library's technology operations, including public-computer usage, help-desk activity and email security measures.

Green said the library recorded approximately 71,000 public PC sessions in the first quarter, about 50,000 public print jobs and 1,319 help-desk tickets over the same period. "This is…

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