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Glens Falls Water and Sewer Board tables review of two customer billing disputes
Summary
The board postponed decisions on a disputed bill at 175 Broad Street and a refund request for 29 Smith Street, asking staff to research usage history and return with amounts at the next meeting.
The Glens Falls Water and Sewer Board on June 2 tabled action on two customer billing disputes — one at 175 Broad Street and one at 29 Smith Street — and directed staff to gather usage and billing history for both properties and return next month with recommended amounts.
The items were discussed during the board’s “billing issues” agenda section. Bill (staff member) said the issue at 175 Broad Street involved an excessive run that…
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