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Pender County Utilities moves to post-professional-mail-services billing template; customers to receive bills this week
Summary
After a private billing vendor closed, county utilities staff said June 2 they exported customer billing data into the county’s Tyler Munis system and will mail bills immediately; staff also said online self-service and future email billing options are being developed and encouraged customers to sign up for online accounts.
Pender County Utilities staff told commissioners June 2 that county personnel had moved quickly to restore utility billing after the county’s third-party printer closed and left 166 customers without mailed bills.
Anthony Colonia, executive director of Pender County Utilities, told the board staff worked with IT and the county’s Tyler Munis…
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