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Employee survey: citywide scores positive overall but stress and conflict rated lower
Summary
A university consultant and city staff presented results of a biannual employee survey of city staff: 513 responses produced a citywide weighted average of 5.7 (on a 1–7 Likert scale). Highest scores related to public respect and supervisor respect; the lowest scores measured workplace conflict and stress.
Dr. Holly Jennings presented the results of the citywide employee survey to council at the May 27 work session, saying the instrument was administered in July 2024 and received 513 responses — above the 306 responses required for a 95% confidence level for the city’s employee population.
Dr. Jennings described methodology (standard Likert scale, 1–7 scoring with one reverse‑scored question to detect inattentive responses) and reported a citywide weighted average of 5.7 — placing overall results on the "agree" side of the scale. Department averages ranged from about 5.3 to 6.3 and no department’s average fell…
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