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Capital Metro board adopts five-year strategic plan, places safety and reliability front and center
Summary
Board unanimously approved a five-year strategic plan that prioritizes short-term safety and service reliability and lays out 18 actions to guide the agency through fiscal year 2030.
Capital Metro’s board unanimously adopted a five-year strategic plan on May 19, setting safety and service reliability as immediate priorities and establishing 18 actions to guide the agency through fiscal 2030.
The plan: The strategic plan (presented in the meeting as the agency’s five-year strategic plan) frames four “critical results” staff must achieve: reliable and secure service, increased ridership, fiscal responsibility and a stronger regional role. Agency leaders said the first one to two years will concentrate on security and service reliability while later years focus on…
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