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Council hears annual review of Waukesha employee health clinic showing high use and satisfaction
Summary
City staff and consultants reviewed 2024 utilization and patient-satisfaction data for the Waukesha Employee Health and Wellness Clinic, reporting high employee uptake and near-universal positive ratings; staff said more financial analysis tied to engaged versus non-engaged members will be available after 2025.
Erin Eason, national director of clinical consulting at CBIZ, presented the Waukesha Employee Health and Wellness Clinic’s 2024 annual review to the Waukesha City Council on May 20.
Eason said the review covers city-specific data collected since the clinic opened in November 2014 and noted 2024 reflected the clinic’s 10th anniversary of operations. “For the city, there were 713 unique patients seen for personal health only,” Eason said, adding that total patients including occupational health visits numbered 969. She reported 84 percent of eligible employees used the clinic for personal health services in 2024, and that spouses and children who were eligible used the clinic at 53 percent and…
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