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SFMTA approves two-vendor mobile parking contracts; convenience-fee increase to be considered June 3
Summary
The SFMTA Board approved two four-year contracts for mobile parking payment services with Arcadis (Hotspot) and ParkMobile, subject to resolution of a timely protest. The agency will consider raising the customer convenience fee to 35¢ at its June 3 meeting.
The San Francisco Municipal Transportation Agency Board on Wednesday voted to approve two four‑year contracts — one with Arcadis US Inc. (Hotspot app) and one with ParkMobile LLC — to provide mobile parking payment services in a multi‑vendor environment, subject to resolution of a timely contract protest.
Staff told the board the new contracts are intended to create redundancy, foster competition between apps and reflect the growing share of meter transactions completed by mobile payment. “Looking to fiscal year ’19, payments made by mobile payment app were 17% of the transactions at our meters, whereas in the most recent fiscal year, that has increased to 36%,” Rob Malone, senior manager for parking, told the board.
Contract and fee details: Each contract has a maximum not‑to‑exceed value of $8,370,000 and a four‑year base…
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