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County IT staff outline plan to restore secure county Wi‑Fi and create separate guest network

3403818 · May 20, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

County IT staff said the courthouse wireless network was not attached to the county network, causing VPN disruption for roaming laptop users; staff proposed creating a private (secure) network and a guest network so mobile users can remain connected without requiring additional VPN steps.

County information technology staff described a technical problem affecting staff laptops and proposed creating a secure private Wi‑Fi network alongside a separate guest network.

IT staff reported the courthouse wireless network was not attached to the county network and that users who move around the building without an Ethernet connection must establish a VPN session to reach county servers. "Because the county Wi Fi here isn't attached to the network at all... it kinda creates issues when you have to be the VPN connection," an IT representative said.

The recommended fix is to reattach wireless to the county network configuration but to maintain two SSIDs: a private network with access to county resources and a guest network with limited access. IT staff said firewall changes and credentialing would be required and that downtime would be minimal. They also offered to provide on‑site assistance during rollout and remote support for modem resets and other occasional outages.

Commissioners and staff asked about public access, service‑ticket tracking for recurring power outages and whether the change would affect device eligibility; staff said only mobile devices and laptops that require roaming would need the secure credentialing, and desktops would continue to operate as before.

No formal action was taken; IT staff will coordinate credentials and schedule the firewall update and support for staff during the transition.