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Lake Oswego district reports rising device repair costs, questions raised about long-term model

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Summary

District technology staff told the board the device protection program collected about $141,350 this year but repairs and replacement cost the district roughly $221,000; unpaid billing for lost or damaged devices remains substantial, prompting discussion of fee levels, repair vendor costs and behavioral drivers for device damage.

Technology and finance staff told the Lake Oswego School Board that the district’s one-to-one device program is incurring rising repair and replacement costs and that the district is evaluating options.

Director of Technology Sophie Shindlerly (presenting) reported the device-protection program collected $141,350 in payments this year (3,549 paid agreements), with $6,185 in processing fees deducted, leaving a net of $135,164.75. However, the district spent roughly $200,191 for device repairs through a contracted vendor and an additional $20,800 to replace 52 devices lost during the school year,…

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